How a FinTech founder learned to embrace his team’s differences

George Lucas, founder at Raiz Invest, originally thought everyone shared his photographic memory. When he started leading a team, he quickly realized that this was not the case. That’s when he started to use his team’s differences to the advantage of the business.

When you’re used to working alone, it can be hard to learn how to use a team’s differences to get the best results for your business.

It’s a challenge that’s particularly personal to George Lucas, founder of micro-investing platform Raiz Invest.

Lucas set up the company in Australia in 2016, and the company has since expanded into Southeast Asia.

But his work before Raiz meant he found setting expectations for his new team difficult.

“I am very lucky, I have a near photographic memory,” George Lucas told CNBC Make It. “That may be very valuable at a young age to investment banks in London. But it also meant I worked quite often alone.”

Lucas quickly found out that this skill wasn’t one that everyone shared.

“This may seem quite surprising when I say it out loud, but I actually just thought for a lot of my life that most people had photographic memories and could analyze large number sets,” he explained. “As I became more of a leader, I began to realize that everyone has different abilities.”

Over time, Lucas learned how to use those different abilities to advance his business.

“Every position is important, whether it’s the CEO, or the cleaner. And that was a lesson that I still learned today,” Lucas said.

This is just one of five of George Lucas’s biggest lessons. Watch the video above for more.


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